Most Commonly Asked Questions

An online food ordering system allows customers to place orders online either via a website, a mobile app, or through Google Food Ordering. These platforms are integrated into a restaurant’s POS system and orders can be sent to restaurants through our Ordering app, via a POS integration or E-mail Finished orders are then either sent out for delivery or picked up by the customer, depending on what the restaurant wants to offer.

An online ordering system allows a restaurant’s customers to place orders virtually, via one of the multiple online ordering windows, and then pick up their order in-store or have it delivered to their home. These online ordering windows include websites, mobile apps, and Google Food Ordering. Implementing an online ordering system in a restaurant can increase the restaurant's revenue by capturing orders online while saving time for both restaurant and the customer through an automated digital storefront.  Here are 6 ways to increase your restaurant’s online orders.

An online ordering system is a great way to show your menu and pictures of the food online to potential customers from which they can then easily order rather than calling and/or visiting the restaurant. Read here for 6 ways an online ordering system can improve a restaurant’s profitability

Our basic package includes a website through which customers can order. Check out our pricing page for more detail on additional services offered by ActiveMenus and how much they cost.

Members of a restaurant loyalty program will spend almost twice as much as their non-loyalty member counterparts. On top of this, almost half of all customers say that offering mobile ordering or loyalty programs would encourage them to order more frequently. Active Menus restaurant loyalty programs will help you build a brand that's more recognizable to your local customers. Check out this article discussing the benefits of restaurant loyalty programs.

ActiveMenus offers digital ordering solutions for restaurants that are designed to enhance a venue’s online offerings, increase online sales capture and streamline the online ordering process. Alongside our suite of online ordering solutions, the customer acquisition and retention experts at ActiveMenus offer loyalty programs and self-customizing, automated marketing plans that fit neatly into their suite of digital ordering solutions.

ActiveMenus operates a network of delivery drivers powered by the DeliverLogic network and various other networks. Users of ActiveMenus digital ordering solutions aren’t required to use this network of delivery drivers and can operate their own delivery service for their restaurant if they wish. ActiveMenus also offers a dispatch service where restaurants hire their own drivers and the ActiveMenus team takes care of order dispatch, customer support, and driver payments.