How to Set Up Online Ordering for a Restaurant
Published May 2nd, 2022
As the boundaries between the physical and the digital blur, brick-and-mortar businesses are finding that setting up an online presence for their venue is crucial to their future success. For restaurants in particular this trend was accelerated by the global pandemic of 2020, as they were forced to shift to sales avenues that enabled them to sell their goods or offsite consumption.
Consuming restaurant food at home has become much more normalized in recent times, and, since 2014, delivery and digital ordering has grown 300% faster than dine-in, and the delivery market is predicted to grow at a rate of 9.96% per year for the next 4 years. So now is as good a time as any to join the online ordering party.
In 2020 3rd party delivery services took over the delivery market, but since their shortcomings, like extortionate restaurant fees and listing restaurants without their consent, have been brought into the media spotlight it has been found that consumers are not partial to these 3rd party services, with almost half of consumers believing that it’s cheaper to order directly from the restaurant and 70% preferring to do so.
With the facts all point toward a positive trend for independently offered online ordering more and more people asking how to set up online ordering for a restaurant? And what are the benefits of online ordering for restaurants? Here we’ll explain it all.
How to Set Up Online Ordering
Setting up online ordering can be a breeze. Specifically, setting up online ordering with ActiveMenus is a breeze! To start the process, which takes around 5-7 days, shorter if there are only a few refinements, all you need to do is fill out our Get Started form to let us know who you are and what services you’re interested in. Then you can either schedule a meeting for a time that suits you or wait for us to reach out to you about the next step.
In our initial call we’ll answer any questions you have and talk about those next steps regarding setting up online ordering for your restaurant. The data needed for setting up your restaurant online is as you might expect:
- Restaurant name and address
- Email address
- Phone number
- Hours of operation
- Menu items, descriptions, and customizations (can be scrapped from existing online sources)
- Special menu and item specification e.g. brunch menus that are only live for a limited time
This data is then inputted by our team and sent to you to check through for any edits. Once you’ve confirmed everything is correct then you’re ready to go live!
This will give you a widget, with full online ordering functionality, that you can build into or link out to from your existing website along with anywhere else you may have an online presence e.g. social media profiles and review sites.
With this widget we also provide a website, customized to your brand, which you can chose to use if you wish. So if you don’t have a website, or if your existing one is in need of a refresh, then you still get everything you need to set your restaurant up for online ordering. If you find yourself dreaming of a more custom look for your restaurant’s website, then we can certainly do this, however implementing these requests can add 2-5 days to delivery time.
This online ordering is our base level package and the goal here is to get you a professional setup for receiving online orders as quickly as possible. If you have requested any of our other services, such as a branded mobile app, POS integration, or loyalty program integration, setting up these services will take extra time; up to 4 weeks in total, depending on the service.
Setting up online ordering can be a breeze. Specifically, setting up online ordering with ActiveMenus is a breeze! To start the process, which takes around 5-7 days, shorter if there are only a few refinements, all you need to do is fill out our Get Started form to let us know who you are and what services you’re interested in. Then you can either schedule a meeting for a time that suits you or wait for us to reach out to you about the next step.
In our initial call we’ll answer any questions you have and talk about those next steps regarding setting up online ordering for your restaurant. The data needed for setting up your restaurant online is as you might expect:
- Restaurant name and address
- Email address
- Phone number
- Hours of operation
- Menu items, descriptions, and customizations (can be scrapped from existing online sources)
- Special menu and item specification e.g. brunch menus that are only live for a limited time
This data is then inputted by our team and sent to you to check through for any edits. Once you’ve confirmed everything is correct then you’re ready to go live!
This will give you a widget, with full online ordering functionality, that you can build into or link out to from your existing website along with anywhere else you may have an online presence e.g. social media profiles and review sites.
With this widget we also provide a website, customized to your brand, which you can chose to use if you wish. So if you don’t have a website, or if your existing one is in need of a refresh, then you still get everything you need to set your restaurant up for online ordering. If you find yourself dreaming of a more custom look for your restaurant’s website, then we can certainly do this, however implementing these requests can add 2-5 days to delivery time.
This online ordering is our base level package and the goal here is to get you a professional setup for receiving online orders as quickly as possible. If you have requested any of our other services, such as a branded mobile app, POS integration, or loyalty program integration, setting up these services will take extra time; up to 4 weeks in total, depending on the service.
Setting up online ordering can be a breeze. Specifically, setting up online ordering with ActiveMenus is a breeze! To start the process, which takes around 5-7 days, shorter if there are only a few refinements, all you need to do is fill out our Get Started form to let us know who you are and what services you’re interested in. Then you can either schedule a meeting for a time that suits you or wait for us to reach out to you about the next step.
In our initial call we’ll answer any questions you have and talk about those next steps regarding setting up online ordering for your restaurant. The data needed for setting up your restaurant online is as you might expect:
- Restaurant name and address
- Email address
- Phone number
- Hours of operation
- Menu items, descriptions, and customizations (can be scrapped from existing online sources)
- Special menu and item specification e.g. brunch menus that are only live for a limited time
This data is then inputted by our team and sent to you to check through for any edits. Once you’ve confirmed everything is correct then you’re ready to go live!
This will give you a widget, with full online ordering functionality, that you can build into or link out to from your existing website along with anywhere else you may have an online presence e.g. social media profiles and review sites.
With this widget we also provide a website, customized to your brand, which you can chose to use if you wish. So if you don’t have a website, or if your existing one is in need of a refresh, then you still get everything you need to set your restaurant up for online ordering. If you find yourself dreaming of a more custom look for your restaurant’s website, then we can certainly do this, however implementing these requests can add 2-5 days to delivery time.
This online ordering is our base level package and the goal here is to get you a professional setup for receiving online orders as quickly as possible. If you have requested any of our other services, such as a branded mobile app, POS integration, or loyalty program integration, setting up these services will take extra time; up to 4 weeks in total, depending on the service.
How to Receive Online Orders
Once your widget and website have been created you will also have access to the OrderLogic app, downloadable for any iOS or Android device, where you will receive your orders. If you requested POS integration then you will use the app until the verification process for the integration has passed, this can take 2-4 weeks depending on which POS system you have.
Once your widget and website have been created you will also have access to the OrderLogic app, downloadable for any iOS or Android device, where you will receive your orders. If you requested POS integration then you will use the app until the verification process for the integration has passed, this can take 2-4 weeks depending on which POS system you have.
Once your widget and website have been created you will also have access to the OrderLogic app, downloadable for any iOS or Android device, where you will receive your orders. If you requested POS integration then you will use the app until the verification process for the integration has passed, this can take 2-4 weeks depending on which POS system you have.
Editing Your Online Ordering Menu and Storefront
We understand everything in a restaurant is constantly in flux and being able to update your menu on the fly, adjust operating hours for holidays and different seasons, and even change the appearance of your website is critical for an easy flow of restaurant operations. Once your online ordering is set up you will have access to the merchant portal, which is separate from the OrderLogic app, where you can perform all of these changes (and push them live instantly), generate reports regarding your orders through the platform, and adjust your financial information.
Setting up Order with Google with ActiveMenus
If you’re looking to set up online ordering through Order with Google then the set up process for this service is completely automated. You’ll have to give similar details as above, along with a few others specific to Order with Google, such as average prep-time.
Once everything is set up you can send some test orders, edit your menu, and enter your details so you can get paid and go live! Ready to get started? Follow this link to get the ball rolling with Order with Google!
A Final Word: What are the Benefits of Online Ordering for Restaurants?
In the beginning we brought you the statistics that show the continued growth of online ordering for restaurants. Here we’re going to leave you with some of the benefits for restaurants of having an online ordering system.
- More Dine-in Customers: Customers that have placed online orders for a restaurant are 67% more likely to come in for a meal.
- Increased Checks: It has been shown that digital orders are as much as 18% larger than their phone-in counterparts.
- Increased Sales: With an online ordering system you’re opening up another storefront, at a low cost, that has unlimited seating. Pre-pandemic, 60% of operators say that they saw an increase in overall sales when they introduced an online ordering service.
- Richer Customer Data: Through an online ordering platform you can track the customer’s journey from beginning to end and gain a better insight into their ordering habits.
Don’t delay, Get Started today!
In the beginning we brought you the statistics that show the continued growth of online ordering for restaurants. Here we’re going to leave you with some of the benefits for restaurants of having an online ordering system.
- More Dine-in Customers: Customers that have placed online orders for a restaurant are 67% more likely to come in for a meal.
- Increased Checks: It has been shown that digital orders are as much as 18% larger than their phone-in counterparts.
- Increased Sales: With an online ordering system you’re opening up another storefront, at a low cost, that has unlimited seating. Pre-pandemic, 60% of operators say that they saw an increase in overall sales when they introduced an online ordering service.
- Richer Customer Data: Through an online ordering platform you can track the customer’s journey from beginning to end and gain a better insight into their ordering habits.
Don’t delay, Get Started today!
In the beginning we brought you the statistics that show the continued growth of online ordering for restaurants. Here we’re going to leave you with some of the benefits for restaurants of having an online ordering system.
- More Dine-in Customers: Customers that have placed online orders for a restaurant are 67% more likely to come in for a meal.
- Increased Checks: It has been shown that digital orders are as much as 18% larger than their phone-in counterparts.
- Increased Sales: With an online ordering system you’re opening up another storefront, at a low cost, that has unlimited seating. Pre-pandemic, 60% of operators say that they saw an increase in overall sales when they introduced an online ordering service.
- Richer Customer Data: Through an online ordering platform you can track the customer’s journey from beginning to end and gain a better insight into their ordering habits.
Don’t delay, Get Started today!
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