Posts by Ben Beddow
The Benefits of Restaurant Loyalty Programs
Since the squeeze brought on by the COVID-19 pandemic restaurant owners and managers have actively been searching for ways to increase their location’s overall profitability. There are a number of in-house undertaking, like on-location changes and…
Read MoreThe importance of Guest Data in a Post-Pandemic World of Takeout and Delivery
The trend curve for consuming restaurant food off-premises may be flattening, but surveys tell us that higher than normal levels of takeout and delivery and business are here to stay for the long term in a post-COVID-19 world…
Read More3 Reasons Why A Restaurant Needs a Connected Technology Stack
In a post-pandemic world it comes as no surprise that technology is a driver of business for restaurants. The global COVID-19 pandemic highlighted the necessity for almost all restaurants to have a virtual ordering system partnered with a technology solution…
Read MoreImproving Takeout and Delivery for a Post-Pandemic World
The global COVID-19 pandemic turned a bright spotlight onto restaurant’s takeout and delivery services. As customers became accustomed to eating restaurant food at home and restaurants began to focus on takeout and delivery services it became clear that these…
Read MoreIn a Post-COVID World is 3rd Party or Proprietary Delivery the Way Forward for Restaurants?
Excitingly, the demand for the off-premises, in-home consumption of restaurant food has continued to stay strong as states across the nation begin to relax their dining restrictions. For some segments of the industry delivery was a large portion of their business…
Read More4 On-Location Dining Changes Customers Want to See Made Permanent Post-COVID
Whilst many are looking in the rearview mirror at pandemic with relief there’re some who are, instead, looking keenly to the future, trying to discern what a post-pandemic world of restaurant service looks like…
Read MoreCOVID-19 Restaurant Trends Here to Stay Post-Pandemic
The global pandemic helped to accelerate the adoption of many technologies that were under utilized by the restaurant industry, such payments methods. Alongside this accelerated adoption the COVID-19 pandemic shepherded in a stream of new trends, brought on by…
Read MorePost COVID-19: The Payment Convenience Customers Still Want
The USA has been relatively slow to adopt the newer, more secure and more convenient methods of payment that have evolved over the past two decades. The emergence of a global pandemic, however, rapidly increased the rate of adoption of these technologies by…
Read MoreDigital Ordering is Here to Stay Post-Pandemic
The global pandemic drastically changed how consumers interact with restaurants around the world. Face-to-face interactions suddenly made customers feel uneasy and, for the safety of their employees and the peace of mind of their guests, restaurants quickly…
Read MoreRestaurant Ordering on Google: The What, Why, and How
After significantly upgrading the tools and resources available to food and beverage establishments on its platforms over the past few years Google is now stepping into the food ordering arena. As with all their service upgrades, Google’s goal is to allow…
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