Posts by Alex, Restaurant Technology Partner
The Death of ‘Can You Hold Please?’: How AI Phone Ordering Is Saving Restaurants $47,000 Annually
Reading Time: 9 minutes At 7:30 PM on a busy Friday night, Maria’s Italian Kitchen had three servers running between tables, two cooks working the line, and a manager trying to handle the front of house. Then the phone started ringing. And ringing. And ringing. “Can you hold please?” became the restaurant’s unofficial greeting as…
Read MoreThe Hidden Costs of Third-Party Delivery: What Restaurant Owners Really Pay (And How to Calculate Your True ROI)
Reading Time: 8 minutes The average restaurant owner thinks they understand the cost of third-party delivery platforms like DoorDash, Uber Eats, and Grubhub. They see the commission rates—typically 15-30%—and assume that’s the full picture. But industry data reveals a startling truth: the actual cost of third-party delivery can exceed 40% of your revenue when you…
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